Visiting HMP Bure

Ormiston’s visitors centre at HMP Bure is a bright family-friendly space to wait before visiting time. We provide lockers, and there are vending machines serving coffee and tea, soft drinks and snacks.

We have toys, games and books and an area for children to play while they wait.

Our staff are on hand to answer any questions or talk over worries you may have about your children or your relative in prison or you can contact us before your visit for more information.

Booking your visit

You can call the booking line to book a visit on Booking Line: 01603 326252 or by clicking here on the visits booking email  SocialVisits.Bure@hmps.gsi.gov.uk

  • Tuesday 8.30am – 4.30pm, 5pm – 8pm
  • Wednesday 5pm – 8pm
  • Thursday 5pm – 8pm
  • Friday 8.30am – 12.30pm
  • Saturday 8.30am – 4.30pm
  • Sunday 8.30am – 4.30pm

Visiting times

  • Friday, 8.30am – 4.30pm
  • Saturday, 8.30am – 4.30pm
  • Sunday, 8.30am – 4.30pm

(Please note: visiting sessions run 9.30am-11.30am, and 2pm-4pm) Children’s Visits are held on the last Friday of every month so no domestic visits on the last Friday of the month.

How to get here

  • Train: Train to Norwich, a Smiths coach from Norwich Train station and Norwich Bus Station, is provided by the prison or taxis are available.
  • Car: Take B1150 out of Norwich, stay on this road, when you reach a small roundabout outside a restaurant called the Recruiting Sergeant go straight over (second exit). Follow the road over the bridge and round to the left. Take the first left on to Great Hautbois Road continue on this road to a T junction, take the right turn which is also over a small bridge. Continue on this road and HMP Bure will be signposted from there.

Parking is available at the prison and there’s wheelchair access to the centre and the prison.

Need more help?

More information about HMP Bure can found on the prison service website www.hmprisonservice.gov.uk. If you are worried about a prisoner please call HMP Bure Safer Custody Hotline 01603 326400

We have a range of useful leaflets suitable for children and adultsall about visiting HMP Bure which you can read or download here.

If you would like to give your family more information about visiting we have produced a child-friendly book, Visiting My Dad. If you would like us to send you a copy please email enquiries@ormiston.org or call the team at HMP Bure.

Find out more about what to do when visiting a prison watching this short film about visiting HMP Norwich.